Terms and Conditions
Whilst all efforts are made to ensure accuracy of description, specifications and pricing there may be occasions where errors arise. Should such a situation occur Worth Electrical Wholesalers Ltd cannot accept your order in the event of a mistake, you will be contacted with a full explanation and a corrected offer. The information displayed is considered as an invitation to treat not as a confirmed offer for sale. The contract is confirmed upon supply of goods.
Delivery and Returns
Worth Electrical Wholesalers Ltd.’s returns policy has been set up to keep costs down and to make the process as easy for you as possible. You must contact us and be in receipt of a returns authorisation (RA) number before sending any item back. Any product without a RA number will not be refunded. This is so we can control the returns making it a faster for you to get your replacement, exchange, credit or refund. We have created an automated system where you can generate your RA number, if you do not have access you can also contact us by telephone or email at [email protected]
Exchange & Returns
If when you receive your product(s), you are not completely satisfied you may return the items to us, within seven days for exchange or refund. Returns will take approximately 3 working days for the process once the goods have arrived. Items must be in original packaging, in all original boxes, packaging materials, manuals, blank warranty cards and all accessories and documents provided by the manufacturer. If our labels are removed from the product – the original manufacturer’s warranty is still valid. We strongly recommend that you fully insure your package that you are returning. Worth Electrical Wholesalers Ltd will not be held responsible for items lost or damaged in transit. We suggest the use of a carrier that can provide you with a proof of delivery or insurance to the appropriate value. All shipping back to Worth Electrical Wholesalers Ltd is paid for by the customer. We are unable to refund your postal fees unless a mistake has been made on our part. Any product returned found not to be defective can be refunded within the time stated above. Goods found to be tampered with by the customer will not be replaced but returned at the customer’s expense.
Discounted or our end of line products can only be returned for repair no refunds of replacements will be made. All non-returnable items will clearly be stated as non-returnable on our online catalogue and invoices.
We try very hard to ensure that you receive your order in pristine condition. In the unlikely event that the product arrives damaged or faulty, please contact Worth Electrical Wholesalers Ltd immediately, this will be given special priority and you can expect to receive the correct item within 48 hours. If you do not receive your order or receive incorrect items then please contact us. All delivery charges in full for any incorrect items received will be refunded by the same payment method as purchased.
Delivery & Handling Charges
Mainland UK For deliveries with the UK postcodes of EX20, EX17, EX18, EX19, EX22,EX21, PL15, PL14, PL32, PL16, PL17, PL18, PL19 and PL20, we offer a FREE delivery service For a total order weight of up to 1Kg, our delivery charge is £2.95 and is sent by first class post If the order weight is over 1Kg, the charge for delivery is £7.99 and is sent by next day tracked If the total items value is over £50 then we will delivery to anywhere in mainland UK at no charge
For deliveries to France, Germany, Spain, Italy, Portugal, Holland, the Channel Isles and Ireland our delivery and handling charge is £25 for 2 day tracked
If you would like items delivered outside of those already listed above then please contact us for a quote without completing your order online
Conditions of Use
Worth Electrical Wholesalers Ltd and its affiliates provide their services to you subject to the following conditions. If you visit our shop you accept these conditions. Please read them carefully, Worth Electrical Wholesalers Ltd controls and operates this site from its offices within the UK. The laws of England and Wales govern claims relating to including the use of, this site and materials contained. If you choose to access from another country you do so on your own initiative and are responsible for compliance with applicable local lands.
All content includes on the site such as text, graphics logos button icons images audio clips digital downloads and software are all owned by Worth Electrical Wholesalers Ltd and are protected by international copyright laws.
License and Site Access
Worth Electrical Wholesalers Ltd grants you a limited license to access and make personal use of this site. This license does not include any resales of commercial use of this site or its contents any collection and use of any products any collection and use of any product listings descriptions or prices any derivative use of this site or its contents, any downloading or copying of account information. For the benefit of another merchant or any use of data mining, robots or similar data gathering and extraction tools. This site may not be reproduced duplicated copied sold – resold or otherwise exploited for any commercial use.
Worth Electrical Wholesalers Ltd and its affiliates attempt to be as accurate as possible however we do not warrant that product descriptions or other content is accurate, or error free. From time to time there may be information on Worth Electrical Wholesalers Ltd that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing and availability. We reserve the right to correct any errors inaccuracies or omissions and to change or update information at any time without prior notice. We apologies for any inconvenience this may cause you.
All Prices are displayed in GBP sterling and all order transactions will be in GBP sterling. Availability of items are subject to change without notice. The prices advertised on this site are for orders placed and include VAT.
Your privacy is important to us. As such we comply with the principles of good information handling as described in the Data Protection Act. We will only use names and e-mail addresses to answer the emails we receive and to activate reminders where you have asked for them. Names and Addresses are not used for any other purpose and are never shared with any other party. No information is kept longer than necessary. If you are concerned about our use of your details in this way, please do not register with us. We will not collect any personal information about you (such as your address, telephone number or e-mail address) unless you provide it to us voluntarily. Should you not wish us to collect such data on you, please do not submit it. If you have submitted data and would like it removed from our records, please contact us.
Changes to this Policy